CRC Information Systemsnext generation mis / erp for the graphic arts industry

Customer Relationship Manager (CRM)

Our browser-based Customer Relationship Management (CRM) solution offers a marketing orientation to customer service which helps you leverage existing customer relationships and develop new ones. The unmatched visibility of data allows you to respond faster by anticipating your customers’ wants and needs. Connect all employees within your organization to coordinate their efforts, so your customers receive a consistent series of positive experiences, encouraging loyalty to your products and services. With e-mail integration, appointment management, and interactive alerts, your staff will not miss another opportunity to win business or to improve client relations. CRM offers an instantaneous and centralized view of:

  • Contact Demographics
  • Job and Order Status
  • E-mail Integration
  • Won/Lost Tracking
  • Shipment Tracking
  • Finished Goods Inventory Levels
  • Accounts Receivable
  • Appointments and Activities
  • Open Quotes and Purchase Trends

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