One example of how CRC has benefited Lithographics’ accounts receivable personnel is through utilization of the Executive Notification feature. “We have reduced overall accounts receivable due to faster collection cycles because CRC automatically notifies us of past due accounts,” remarked Schuld. Executive Notification is one of the most powerful features in CRC’s software. By continuously monitoring database activity, Executive Notification can detect virtually any business event and e-mail the appropriate personnel as soon as the event occurs.

“It’s hard to measure the overall time saved in dollars, but we have reduced our administrative overhead by 25% overall (less time spent on various activities such as payroll, invoicing, purchasing, job jackets, etc.). The flow of the software mirrors our workflow. This helps create procedures throughout the company. For example, CRC handles customer change orders easily. Just one keystroke denotes that an activity was generated by a customer change and ensures the change is invoiced appropriately,” noted Tanley.

CRC has the necessary tools in place to grow with Lithographics as they continue to expand and diversify. “Lithographics has confidence in the partnership with CRC that they will continue to develop state-of-the-art software and provide outstanding customer service,” said Tanley.