Immediately, FiberLok realized the benefits of CRC’s fully-integrated business
management system by standardizing their operations. “Our customer
service improved because we were able to access our data faster and in real
time, while reducing the time spent on processing orders and invoices. The
speed at which information is accessible has truly been the most important
improvement to our business. Data flows seamlessly and logically from order
entry to shipping and invoicing,” explained Ziglin.

Since implementing CRC, FiberLok has utilized the inherent benefits of the
software and can easily see the savings in both time and money. “We have
saved over $30,000 annually, and saved countless hours in areas such as
order processing, scheduling, accounting, and shop floor data collection.”
CRC produced immediate results helping FiberLok realize a substantial return
on their investment. More importantly, as costs have decreased sales have
increased by 15% since FiberLok has implemented CRC.

“The financial reporting capabilities of CRC’s software have absolutely
improved our strategic decision making ability. Our job costs used to be
recorded by having employees fill out sheets on the shop floor. However, since
installing CRC our job cost reporting is more accurate and is available in real
time. As a result we have been able to more effectively analyze our production
costs and have adjusted our pricing accordingly.”

FiberLok found a business management system to not only fit with their
company but facilitate growth, and do so without adding administrative
overhead. “We felt CRC was the overall best option for the company and it
would continue to provide us with the functionality and growth into the
foreseeable future.”